Privacy Policy

At IYNA, we respect your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, store, and protect your information when you visit or make a purchase through iyna.co.uk.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, billing and delivery address, email address, telephone number, and other information necessary to process your order.

When you browse our website, we may also automatically receive certain technical information, including your Internet Protocol (IP) address, browser type, operating system, device information, and other browsing information. This information helps us understand how visitors use our website and enables us to improve our website, services, and customer experience.

Email Marketing

With your permission, where applicable, we may send you emails about our store, new products, special offers, promotions, collections, and other updates.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our marketing emails or by contacting us directly.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, we understand that you consent to us collecting and using that information for that specific purpose.

If we ask for your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you have previously given consent and subsequently change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time.

You can contact us at info@iyna.co.uk or write to us at:

IYNA
374 Leeds Rd
Bradford
BD3 9QX
United Kingdom

SECTION 3 – DISCLOSURE

We may disclose your personal information where we are legally required to do so, where necessary to comply with applicable laws or legal proceedings, or where disclosure is necessary to protect our rights, property, customers, or website.

We may also share information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, delivering products, providing customer support, or carrying out other services on our behalf.

SECTION 4 – SHOPIFY

Our online store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

Your information is stored through Shopify's data storage, databases, and general Shopify applications. Shopify uses appropriate security measures designed to protect your information.

Payment

If you choose to complete your purchase using a payment gateway available through Shopify, your payment information is processed securely by Shopify and/or the relevant payment service provider.

Payment information is handled in accordance with applicable payment card security standards, including the Payment Card Industry Data Security Standard (PCI DSS) where applicable.

Your transaction information is retained only for as long as necessary to complete the transaction and meet our legal, accounting, and business obligations.

For more information about how Shopify handles personal information, please review Shopify's:

Shopify Terms of Service

Shopify Privacy Policy

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party providers, such as payment gateways, payment processors, delivery companies, analytics providers, marketing platforms, and other service providers, may have their own privacy policies governing how they handle your personal information.

We recommend that you review the privacy policies of any third-party services you use or interact with so that you understand how your personal information may be handled.

Some third-party service providers may be located outside the United Kingdom. Where your information is transferred internationally, we take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection laws.

Once you leave our website or are redirected to a third-party website, application, or service, you are no longer governed by this Privacy Statement. We are not responsible for the privacy practices, policies, or content of third-party websites.

Links

Our website may contain links to third-party websites or services. When you click on these links, you may be directed away from our website.

We encourage you to review the privacy policies of any third-party websites you visit. IYNA is not responsible for the privacy practices of external websites.

SECTION 6 – SECURITY

We take reasonable technical and organisational measures to protect your personal information against accidental or unlawful loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Where appropriate, information transmitted through our website is protected using secure encryption technologies such as SSL/TLS.

Although no method of transmission over the Internet or electronic storage is completely secure, we follow appropriate security practices and, where applicable, relevant industry standards to help protect your information.

You should also take reasonable precautions to protect your own personal information, including keeping your account passwords and login details confidential.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to provide essential website functionality, remember your preferences, improve your shopping experience, understand how visitors use our website, and support marketing and analytics activities where applicable.

Cookies may be placed by IYNA, Shopify, or selected third-party service providers.

Examples of cookies and technologies that may be used on our Shopify store include:

_session_id – Used to maintain information about your browsing session.
_shopify_visit – Used to help track visits to our store and understand website usage.
_shopify_uniq – Used to help identify and count visits to the store.
cart – Used to remember the contents of your shopping cart.
_secure_session_id – Used to maintain a secure browsing session.
storefront_digest – Used by Shopify where applicable to determine whether a visitor has access to a password-protected store.

Some cookies are essential for the website to function and cannot be disabled through our website settings. Other cookies, such as analytics or marketing cookies, may be subject to your consent and browser or cookie preferences.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

SECTION 8 – AGE OF CONSENT

By using this website, you confirm that you are legally permitted to use the website and enter into transactions under the laws applicable to you.

Our website is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate steps to address the matter.

SECTION 9 – CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to update or modify this Privacy Statement from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

Any changes will become effective when the updated Privacy Statement is published on our website. We encourage you to review this page periodically so that you remain informed about how we collect, use, and protect your information.

If IYNA is acquired, merged with another business, or undergoes a business reorganisation, your personal information may be transferred as part of that transaction, subject to applicable data protection laws.